Features
Platypus is honestly MVP: what's listed as built is genuinely live; what isn't, isn't dressed up to look finished.
For audiences
- Public event pages under your venue's address — a listing plus a page per event, no account needed to buy
- Ticket checkout on the event page or embedded in your own website; paid orders settle to your venue's own Stripe account, and free tickets skip the card step entirely
- Tickets arrive by email as a PDF with QR codes; a cancelled event shows the reason plainly
For venues
- Event management — single or multi-date events, rich descriptions, images, drafts, and private events (unlisted, with an optional password)
- Ticket types with their own pricing, surcharges, capacity, and per-order limits; capacity is enforced at checkout — free ticket types included, and a free-only order checks out without a card step or a Stripe account
- Box-office tools — issue tickets by hand (comps included), print door sheets, re-download PDFs
- QR check-in at the door — a shareable link volunteers open on a phone to scan tickets and see who's arrived
- Mailing list — double opt-in, tags, and campaigns, sent through your own mail provider or by arrangement through Platypus hosted email
- Customer segments and discounts — voucher codes, open to anyone or gated by customer segments (mailing-list tags, past buyers), managed on each event's Discounts tab
- Reports — ticket sales and revenue, page views (cookieless, first-party), mailout delivery, checkout issues and broken links, all exportable as CSV, plus an admin-only audit log
- Team users — delegated logins with roles (manager, event manager, door staff, and more)
- Account security — multi-factor authentication and recovery codes for every admin login
- Contact form, custom mail provider, appearance theming, and custom CSS
- Website embedding — iframe event cards and listing, plus a read-only JSON API
Campaigns without a paid mail provider
Campaigns normally go out through your venue's own mail provider; Platypus hosted mail covers the day-to-day transactional email (tickets, reminders, opt-in confirmations, contact-form messages) but not campaigns. A paid mail provider is a strange fit for a venue that mostly puts on free events and has no ticket revenue to fund one. If that's you, or your own provider doesn't fit for any other reason, talk to us: we can configure your account to send everything, campaigns included, through Platypus hosted email.
Missing something else?
Say so on the ideas board, or email support.